"That sometimes gets overlooked." He said McDonald's created safety training videos for new workers to watch. Smaller employers, however, may lack the resources to understand and comply with OSHA standards, he added. Education is key, agreed Matt Compher, vice president of safety, health and environment for Quanta Services in Houstonan engineering, procurement and construction services provider with over 25,000 employees. Compher said everyone needs to be involved, from the safety staff down the line, to put new safety standards in place. That means front-line supervisors, middle managers, rank-and-file workers and clients. He said businesses also have to consider the additional expenses involved in providing new equipment and training. Employee Buy-In It's important to take the time to explain to front-line supervisors and employees why the company is introducing new safety programs, Fine said. Said Compher: "The workforce has changed over the last 20 years, and we've spent more time educating employees about safety and giving them more of a role in safety procedures." Compher recalled rolling out new policies when electrical workers were no longer allowed to free-climb poles. "The linemen felt like we were taking their skill away," he said. "They spent many years learning how to free-climb, and we had to explain that it's not about skill." Rather, it's about safety. When employees don't follow a policy, employers need to investigate and figure out what went wrong, he said. "Is there a culture within that workgroup we need to address?" he asked.
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